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Carer Adviser

Application Deadline:
15 August 2023 at 08:00:00


Remote* (working from home) or office-based Edinburgh.



20 hours per week

About the Role

The Action Group seeks a highly organised, skilled and empathic person to join it's dynamic carer advice team within its accredited Advice Services.

Supports offered to carers include one-to-one advice, group supports and events.


  • £25,623 – £ 27,168 per annum (pro rata)

Fixed Term until 31st Aug 2024


This post-holder will have a focus on helping carers through the cost of living crisis.  They will take a lead in understanding the resources available to carers, helping carers maximise their income through grants and trusts and assist them with budgeting. They will also support the team to organize and facilitate monthly carers groups.

Successful applicants will:

  • Demonstrate a strong ability to provide casework and person-centred support work, to help carers improve their situations. 

  • Be digitally confident. 

  • Show a good understanding of equality and diversity issues and a commitment to support people from marginalised groups.

A good understanding of welfare benefits and the agencies/resources that exist in Edinburgh are highly desirable.

We are especially keen to hear from applicants that can speak Bengali, Urdu or Polish, in addition to English (but this is not essential)

Applying Information


To apply, please read the job description and complete the application form.


Do you have questions before applying? Send us an email to


Please send your completed application, self-declaration and equal opportunities forms to


Good annual leave entitlements

24/7 employee assistance programme, with access to free legal advice and counselling

TAG Rewards – our exclusive discounts and savings programme

Travel time payable where applicable

Ongoing support, training and development opportunities

Mileage allowance where applicable

Equality Network, Diversity and Inclusion Events

Equality, Diversity and Inclusion

The Action Group is an Investors in People Platinum Award winning organisation, and we demonstrate our commitment to equality, diversity and inclusion by being a Disability Confident Leader and a proud Stonewall Diversity Champion.

Disability Confident Leader

We particularly welcome applications from disabled candidates, who will be invited to interview if they meet the minimum criteria for the job.  If you feel that you fit this criteria, then please make us aware of this in writing when you apply.

Stonewall Silver Employer 2022

To ensure our workforce reflects the diversity of our clients as well as the communities in which we live and work, we encourage and welcome applications from everyone regardless of sex, sexual orientation and gender identity. We are an organization which values people of all faiths, religions, disabilities, ages and ethnicities and believe our differences are our strengths.  For more information, please contact our Equality Network:


Some posts are covered by exemptions listed in schedule 9 of the Equality Act 2010.


We value the privacy of our job applicants.  To find out more, please read our privacy statement.

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