Housing Support
The Action Group’s Housing Support Service assists people with a range of different needs to have valued and independent lives by supporting them to maintain their own tenancies.The support we provide to individuals is tailored to their particular needs. This can range from one hour to 24 hours per day.
Housing Support Services provide:
- professional, skilled, and reliable workers
- support in different types of accommodation
- flexible support for as long as it is needed
- support which is funded in many different ways (for example Social Work budgets and Direct Payments)
Housing Support Services offers an extensive menu of support services from which to choose. These can be changed and altered to reflect our clients’ changing needs.
Housing Support Services can assist with:
General support such as paying bills, healthy living, looking after clients’ homes and developing their skills.
Specific assistance such as helping clients’ deal with their mail, helping with house repairs and improvements, accessing other services.
Advice in dealing with benefits, housing security, health and safety, and how to change living accommodation.
General counselling and assistance in maintaining contact with friends and family and also listening to clients, and helping them to have the lives they want.
Service Quality
We are committed to delivering the very best service possible by:
- Consulting – listening to what our clients want and acting on this
- Setting standards – working to clear and agreed service
- standards Reviewing – regularly reviewing and evaluating the support we deliver
- Improving – by responding to your clients’ feedback
Contact us on 0131 475 2315 today to find out more.
